The Municipal Association of Victoria (MAV) responsibly manages personal information. MAV and CASBE member councils are committed to complying with the Privacy and Data Protection Act 2014.

Collection of information is also governed by the MAV Privacy Policy. This Privacy Policy may change from time to time. The Privacy Policy is available on the MAV website.

Collecting personal information

Personal information is information about you, from which your identity could reasonably be ascertained.

You can visit and browse this website without disclosing your personal information. The MAV and CASBE member councils, through the CASBE website, do not retrieve or collect personal information, except where that information is freely given, for example:

  • Contacting us through this website.

Information provided in the ‘contact us’ process may be accessed by MAV staff.

MAV staff that access the information on the CASBE website must collect and handle your personal information in accordance with the privacy principles in the Privacy and Data Protection Act 2014.


A cookie is information that is shared between a web server and a user’s browser. Cookies give the server information about a user’s identity and website visiting patterns and preferences.

Cookies are issued when you view the CASBE website. You can change your internet settings to allow all cookies, notify you when one is issued or not accept them at all. You can also delete cookies at any time. If you have your cookies disabled in your browser, you will still be able to access this website.

Google Analytics

Our website collects information through Google Analytics.

For statistical and system administration reasons, Google Analytics automatically records some of your computer information such as:

  • the Internet Protocol (IP) number (the IP number is assigned to your computer when you use the internet)
  • the domain name of the account you use to access the internet (eg. “” or “”)
  • the date and time of your visit to the site
  • the pages you accessed and downloaded, and
  • the type of browser you are using, for example, Firefox or Internet Explorer.

This information will only be used for internal statistical purposes and to update and improve our website. To the extent that this data could make you identifiable, MAV will not attempt to identify individuals from the records the server automatically generates unless that is necessary to investigate a breach of law or regulation.

Data Quality and Security

MAV will take reasonable steps to protect the personal information we collect through this website.  However, while the MAV will strive to protect your personal information, we cannot ensure or warrant the security of any information transmitted to them online.


You have a right to access the personal information we hold about you. In accordance with the Act, requests for access should be made via formal application under the Freedom of Information Act 1982 (Vic) (though in certain circumstances requests may be dealt with by MAV without the need to make formal application). Charges may apply to cover the cost of accessing and providing this information to you. Requests for access should be sent to MAV via the contact details listed at the bottom of this Privacy Statement.

Contact us

Any questions relating to this Privacy Policy or your personal information can be directed to